FAQs
Reservations can be made by telephone or online. A room is not reserved until a credit card has been obtained for deposit.
All deposits will be charged when booking and apply to any date(s) of your reservation. We accept Visa, MasterCard, Discover and American Express. Cash, check, and gift certificates issued by the Cape Arundel Inn & Resort and the Kennebunkport Resort Collection are also accepted.
We require a minimum of 14 days’ notice to receive a refund of your deposit, less a $50 administration fee. Should you cancel within 14 days of your arrival date, your reservation is non-cancellable and non-refundable, and the deposit will be forfeited. Special sales and limited-time offers require a 100% deposit and are completely non-refundable regardless of cancellation date. Please note, guests are always welcome to send a friend or family member to take their place as a guest of Cape Arundel Inn & Resort.
Check-in is guaranteed by 3:00 p.m.; remember to contact the hotel before arrival if you would like to request an earlier check-in time. Should you arrive after the desk has closed, please call the front desk for instructions on retrieving your room key. Check-out time is before 11:00 a.m. Late check-outs are based on availability and may incur an additional fee.
A resort fee of $35 per night, a 9% Maine State Sales Tax, a 2% Destination Fee, and a 1% Community Impact Fee are applied to all room reservations.
Cape Arundel Inn & Resort hotel rooms are not pet-friendly, but the Ivy Cottage can accommodate dogs. Our sister hotels, The Lodge on the Cove and Yachtsman Hotel and Marina Club, are dog-friendly hotels in Kennebunkport, ME.
Cape Arundel Inn & Resort is 100% non-smoking. There is a $250 cleaning fee if we find guests have smoked in or outside of the rooms.
Our front desk is open daily, Sunday-Thursday, from 8:00 a.m. to 6:00 p.m., and Friday-Saturday, from 8:00 a.m. to 8:00 p.m. We recommend guests contact us via email at info@capearundelinn.com outside of regular business hours.